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Salient Features: The ninth edition of Operations Management helps students build the strong foundation they need to master production and operations management-both in services and manufacturing. It is revised with new or updated features throughout, from new problems and examples to timely coverage of e-business to the integration of Excel.
Table Of Contents:: Part I Managing operations in a Global Environment Chapter 1: Introduction to Operations managemnt Chapter2: Operations strategies in a Global Economy Part 2 Planning the strategic use of resources Chapter 3: Demand Forecasting Chapter 4: Product, Process and Service Design Chapter 5:Facility Capacity, Location, and layout Chapter 6: Operations technologies Chapter 7: Operations Quality management Chapter 8: Strategic Allocation of resources Chapter 9: Service operations Planning and Scheduling Chapter 10: Project Management Part 3 Managing Opeerations in the Supply Chain chapter 11: Supply chain management and e-business Chapter 12: just in time and lean manufacturing Chapter 13: Production planning Chapter 14: Inventory Management Chapter 15: Resource Requirements Planning Chapter 16: Manufacturing Operations Scheduling Part 4 Maintaining Effective and Efficient operations Chapter 17: Quality Control Chapter 18: Employee Productivity Chapter 19: Maintenance Management